FIGS®
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Delivery and claims
Free express UK delivery is estimated at 1–3 business days. This is an estimate, not a guaranteed delivery date.
If your order has not arrived after 30 working days from the order date, you can request a formal delivery claim. Working days exclude weekends and UK bank holidays.
You may raise a delivery concern before then. This claim window does not affect your statutory rights, including cancellation and refund rights where applicable.